Help

Questions

  1. 1. If I forget my password what do I do?
  2. 2. How can I view my account activity or change my email address and other account information?
  3. 3. How do I find help in a specific area of ThoroughbredAnalytics.com?
  4. 4. Can I save a particular combination of filter settings?
  5. 5. Can I load race data into another program?
  6. 6. Can I print races with the Model applied?

Answers

1 If I forget my password what do I do?

Click on Forgot Password and enter the email address you used to join. Your password will be emailed to you within minutes.

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2 How can I view my account activity or change my email address and other account information?

Log In to your Account. Scroll down to My Account, select the information you want to change. Click Update.

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3 How do I find help in a specific area of ThoroughbredAnalytics.com?

We've tried to make our site as user-friendly as possible. However, if you encounter any problems, contact us at support@thoroughbredanalytics.com.

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4 Can I save a particular combination of filter settings?

Yes, our Handicapping Software allows you to create your own models and save them to apply to any applicable race at a later date.

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5 Can I load race data into another program?

No, the historical data is complimentary with the use of our proprietary software. You may access it to apply your criteria or analytics with our tools.

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6 Can I print races with the Model applied?

YES! Go My Account, select Custom Handicapping Reports under Handicapping Software in the navigation bar. Select your report to view and print the PDF file.

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